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RETURN POLICY

 

 

We value customer satisfaction above all else. That's why we have created a comprehensive return policy that ensures you are completely satisfied with your purchase.

If you are not satisfied with your purchase, you can return it within 30 days of receiving your order. We accept returns for any reason, including defects, incorrect sizing, or simply a change of mind.

To begin the return process, simply email our customer service team with your order number and reason for return. We will provide you with a return shipping label, and once we receive your item, we will issue a refund to your original payment method.

Please note that returned items must be in their original condition and packaging, with all tags and labels attached. Any items that have been damaged or altered in any way will not be eligible for a refund.

Additionally, we offer a one-year warranty on all of our products. If you experience any defects or issues with your item within one year of purchase, we will replace it free of charge.

We strive to make every customer's experience with our store a positive one. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team Email: support@clemuniverse.com or Phone: +15409996775.

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