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PRIVACY POLICY

   We value our customers’ privacy and aim to provide a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or mobile app or interact with us through any other means.

Information We Collect:

We collect various types of information from you, including:

- Personal Information: We may collect your name, email address, phone number, shipping address, billing address, and payment information when you place an order.


- Transaction Information: We collect information regarding your purchase history, including the products you have ordered.


- Device Information: We may collect information about the device you use to access our website or mobile app, including the browser type, IP address, and operating system.

 


- Usage Information: We may collect information about how you use our website or mobile app, including the pages you visit and the links you click on.

How We Use Your Information:

We use your information for various purposes, including:

- To process and fulfill your orders
- To communicate with you regarding your orders or other customer service inquiries
- To personalize your shopping experience and provide you with relevant product recommendations
- To improve our website and mobile app performance and functionality
- For marketing purposes, including sending promotional emails and advertisements.

How We Protect Your Information:

We take appropriate measures to secure your personal information and prevent unauthorized access, disclosure, or alteration. We use SSL encryption to protect your payment information and restrict access to your personal information to authorized personnel only.

Your Choices:

You have the right to access, update, or delete your personal information at any time. You can also unsubscribe from our promotional emails by clicking on the “unsubscribe” link at the bottom of the email.

Third-Party Services:

We may use third-party services, such as payment processors and shipping carriers, to process your orders. These third-party service providers have their own privacy policies, and we recommend that you review them before using their services.

Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice on our website or mobile app.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at support@clemuniverse.com or Phone: +15409996775.

Last updated: June 2024.

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