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FULFILLMENT POLICY

 

We believe that customer satisfaction is the key to a successful business. We understand that online shopping can be daunting, especially when shopping for clothes, and that's why we have a comprehensive fulfillment policy that guarantees that all our customers are satisfied with their purchases.

Firstly, we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 14 days for a full refund. We understand that clothes may not always fit perfectly or may not look the same as they did online, and we want you to feel comfortable shopping with us knowing that you have the option to return your items.

Secondly, we offer free shipping on all orders over $50. We know that shipping costs can add up, especially when ordering multiple items, so we want to make sure our customers get the best value for their money.

Thirdly, we offer a price match guarantee. If you find the same item at a lower price on another website, we will match the price and give you an additional 10% off your order. We want our customers to know that they are getting the best deal and the best quality items.

Lastly, we have a dedicated customer service team that is available to answer any questions or concerns you may have. We pride ourselves on our excellent customer service and want to make sure you are satisfied with your shopping experience with us Email: support@clemuniverse.com or Phone: +15409996775.
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Overall, our fulfillment policy is designed to ensure that our customers are happy with their purchases and feel confident shopping with us. We strive to provide the best quality items at the best prices with exceptional customer service.

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